Privacy Policy

Last Updated: October 16, 2024

[Your Company Name] (“Company,” “we,” “our,” or “us”) operates EmailCrafted (“the Service”), an AI-powered email generation platform. This Privacy Policy explains how we collect, use, and protect your personal information when you access or use the Service.

By using EmailCrafted, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not use the Service.

1. Information We Collect

We collect the following types of information to provide, improve, and secure our Service:

1.1 Personal Information

When you create an account or use the Service, we may collect personal information such as:

• Name
• Email address
• Billing information (credit card details, billing address)
• Login credentials

1.2 Usage Data

We collect information on how you access and use the Service, including:

• IP address
• Browser type
• Device information
• Pages visited and time spent on each page
• Clickstream data

1.3 Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can control or disable cookies through your browser settings, but disabling cookies may affect your ability to use parts of the Service.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service.
• Process transactions and manage your account.
• Personalize your experience on the platform.
• Improve the functionality and performance of the Service.
• Communicate with you, including responding to support requests or sending updates related to your account.
• Analyze usage patterns and trends to enhance the Service.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating the Service or conducting business activities, such as payment processors and cloud service providers. We ensure that these providers adhere to strict data privacy and security standards.

3.1 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., courts, government agencies) or to protect the rights, property, or safety of our users and Company.

4. Data Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with the Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account, we will delete your data, unless retention is required by law.

6. Your Data Protection Rights

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to:

• Access: Request access to the personal data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete information.
• Erasure: Request deletion of your personal data.
• Restriction: Request restriction of processing your personal data.
• Portability: Request the transfer of your personal data to another service provider.
• Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at [support email].

7. California Privacy Rights (CCPA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how we use it.
• Request Deletion of your personal information.
• Opt-out of the sale of personal information (though we do not sell personal information).

To exercise your CCPA rights, please contact us at [support email].

8. International Data Transfers

EmailCrafted is operated globally. If you are located outside the United States, your personal data may be transferred to, and processed in, the United States or other countries where we or our service providers operate. By using the Service, you consent to this transfer.

We ensure that all cross-border data transfers comply with applicable data protection laws, such as GDPR, by implementing standard contractual clauses or other appropriate safeguards.

9. Children's Privacy

Our Service is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information from our systems.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or by email. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@emailcrafted.com

---

Conclusion

This Privacy Policy provides transparency about how EmailCrafted collects, uses, and protects personal data. We encourage you to review it regularly to stay informed about how your information is handled.